Here’s the updated privacy policy for cpapexpertclinic.com:
Privacy Policy
Effective date: May 5, 2026
www.cpapexpertclinic.com (the “Site”) is owned and operated by CPAP Expert Clinic. CPAP Expert Clinic can be contacted at:
📧 info@cpapexpertclinic.com 📞 905-787-7272
Purpose
The purpose of this Privacy Policy is to inform users of our Site of the following:
- The personal data we will collect
- Use of collected data
- Who has access to the data collected
- The rights of Site users
- The Site’s cookie policy
This Privacy Policy applies in addition to the terms and conditions of our Site and complies with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Ontario’s Personal Health Information Protection Act (PHIPA).
Consent
By using our Site, users agree that they consent to:
- The conditions set out in this Privacy Policy
- The collection, use, and retention of the data listed in this Privacy Policy
Personal Data We Collect
Data Collected in a Non-Automatic Way
We may collect the following data when you perform certain functions on our Site:
- First and last name
- Email address
- Phone number
- Health-related information voluntarily submitted (e.g. sleep apnea diagnosis, therapy inquiries)
This data may be collected through:
- Contact form submissions
- Consultation request forms
- Phone or email inquiries
Data Collected Automatically
When you visit our Site, we may automatically collect:
- IP address
- Browser type and version
- Pages visited and time spent
- Referring website
- Device type
This data is collected through cookies and third-party analytics tools including Google Analytics and Google Ads. See our Cookie Policy section below for full details.
How We Use Personal Data
Data collected on our Site will only be used for the following purposes:
- Responding to consultation or product inquiries
- Scheduling appointments and follow-up communication
- Improving our website experience
- Serving relevant Google Ads to users who have visited our Site (remarketing)
- Complying with legal or regulatory obligations
Who We Share Personal Data With
Employees
We may disclose user data to members of our organization who reasonably need access to fulfill the purposes set out in this Privacy Policy.
Third-Party Service Providers
We use the following third-party services that may have access to anonymized or aggregated data:
- Google Analytics — website traffic analysis
- Google Ads — advertising and remarketing
- Hostinger / WordPress — website hosting and management
These providers are bound by their own privacy policies and do not have permission to use your data for any purpose beyond providing services to us.
Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:
- If required by law
- If required for any legal proceeding
- To prove or protect our legal rights
- To buyers or potential buyers of this company in the event of a sale
How Long We Store Personal Data
Personal data is retained only as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. Health-related information is handled in accordance with PHIPA retention requirements.
You will be notified if your data is kept beyond the standard retention period.
Data Security
We take all reasonable precautions to protect your personal data from unauthorized access, disclosure, or misuse. However, no internet transmission can be guaranteed as fully secure. We are unable to guarantee absolute security beyond what is reasonably practical.
Children
We do not knowingly collect personal data from children under 13 years of age. If we learn that such data has been collected, it will be deleted promptly. A parent or guardian may contact our privacy officer to request removal.
Your Rights
Under PIPEDA, you have the right to:
- Know what personal data we hold about you
- Request access to your personal data
- Request correction of inaccurate data
- Withdraw consent to data collection (subject to legal limitations)
- Request deletion of your personal data
To exercise any of these rights, please contact our privacy officer below.
Cookie Policy
A cookie is a small file stored on your device by a website to collect data relating to browsing habits.
Our Site uses the following types of cookies:
- Essential cookies — required for the Site to function properly
- Analytics cookies — Google Analytics, used to understand how visitors use our Site
- Advertising cookies — Google Ads, used for remarketing to previous Site visitors
You can choose to disable cookies in your browser settings at any time. Please note that disabling cookies may affect the functionality of certain parts of our Site.
To opt out of Google Analytics tracking visit: tools.google.com/dlpage/gaoptout
To manage Google Ads preferences visit: adssettings.google.com
Modifications
This Privacy Policy may be amended from time to time to maintain compliance with applicable law and reflect changes to our data collection practices. We recommend users periodically review this page. The Effective Date at the top will reflect the most recent update.
Contact Information
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact our privacy officer:
CPAP Expert Clinic 📧 info@cpapexpertclinic.com 📞 905-787-7272 🌐 www.cpapexpertclinic.com
Locations: Woodbridge | Thornhill | Pickering, Ontario